How do I speak to someone at DHL Express?

How do I speak to someone at DHL Express?

HOW CAN WE HELP YOU?

1. Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. …
2. 02476 937 770.
3. Other ways to get in touch.

How do I contact DHL by phone?

02476 937 770. Please refer to our Privacy policy for important information on the use of cookies.

Is DHL Open in China?

Opening hours: Monday – Friday: 9:00am – 6:00pm. Single Shipment or Regular Shipping? Our colleagues from DHL Express will be in touch after submitting the form.

Do they have DHL in China?

Our Divisions In China Standard international and domestic parcel services for business customers and consumers, plus eCommerce logistics and facilitation services. The experts in Global Air, Ocean & Ground Freight Forwarding.

Does DHL require phone number?

Your official company letterhead. Sender’s full name and address, including postal code. Sender’s telephone, fax or mobile number and VAT number. Receiver’s complete address details for the recipient of the shipment, including telephone, fax or mobile numbers.

How do I contact DHL drivers?

02476 937 770 Please note, this telephone number is for UK delivery queries only. If your query relates to DHL Express, click here to contact them directly.

Where is DHL shipment number?

for Track & Trace If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop. For examples of the tracking numbers used on DHL shipments, please click here.

How do I make a complaint to DHL?

You can file a complaint with the sender, which could be the customer service department of the online store where you placed your order. They will ensure that your complaint is dealt with by us. You can also submit your complaint to DHL Parcel’s customer service department.

Where is DHL head office?

Why is my DHL package taking so long?

The most common reason that it takes DHL a long time to deliver a package is that the seller hasn’t shipped it out yet. DHL can’t deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.

What is DHL called in China?

DHL-Sinotrans boasts the most extensive service network in China. Right now, we have JV branches spread out in 56 cities across the country. With the increase of the number of branches in China to 72, DHL-Sinotrans will further strengthen its advantage in terms of network, capacity and capability.

Why is DHL shipment on hold?

The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package’s journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.

Is DHL fast from China?

DHL’s timeliness is very fast and is usually sent to your address within 3 to 7 days. The timeliness of DHL is still delivered fast and on time. DHL’s prices are cheaper than other international express, with affordable prices.

Is DHL working in Shanghai?

Normal Operations Resumed To and From East China Temporary weight limitations to and from East China Shanghai (SHA), Zhejiang Area (HGH) and Jiangsu and Anhui Area (SZV, PVG) will be lifted as of 6 June 2022, Monday. We will resume normal operations without any restrictions…

Is DHL delivering to Shanghai?

UPS, FedEx, USPS, and DHL have temporarily suspended sending shipments to and from East China because of new Covid lockdowns affecting the area. UPS issued a brief alert saying the carrier “has temporarily suspended imports into East China (Shanghai, Jiangsu and Zhejiang).”

Does express delivery require phone number?

Do DHL send texts?

An email and text notification will be sent to your recipient so they can reschedule the delivery to a more convenient time.

How do I arrange my DHL pickup?

1. Get Started Now.
2. Create a Shipment.
3. Create Shipment from Past.
4. Create Shipment from Favorite.
5. Get a Rate and Time Quote.
6. Schedule a Pickup.
7. Upload a Shipment File.
8. Scan a Barcode.