How do I speak to someone at DHL Parcel UK?

How do I speak to someone at DHL Parcel UK?

HOW CAN WE HELP YOU?

1. Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. …
2. 02476 937 770.
3. Other ways to get in touch.

How do I arrange a DHL pickup UK?

1. Get Started Now.
2. Create a Shipment.
3. Create Shipment from Past.
4. Create Shipment from Favourite.
5. Get a Rate and Time Quote.
6. Schedule a Pickup.
7. Upload a Shipment File.
8. Scan a Barcode.

Is DHL part of UK Mail?

Following the acquisition of UK Mail by Deutsche Post DHL Group in December 2016, the company will begin rebranding to DHL Parcel UK. The rebrand is part of the company’s growth plans as it will benefit from the recognition of being part of a market leader in global logistics.

Is DHL parcel the same as DHL?

DHL Express and DHL Parcel are two different brands within the global DHL Group. They each offer a range of international express services with flexible, reliable delivery options. DHL Express offers faster delivery services, which generally means a high service level than DHL Parcel.

Why hasn’t my DHL package arrived?

Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.

How do I contact DHL by phone UK?

02476 937 770. Please refer to our Privacy policy for important information on the use of cookies.

Can DHL collect from home?

Simply call our friendly team to book your collection over the phone, pack your parcel and a DHL courier will collect from your home or business premises. You don’t even have to set up an account for parcel delivery with DHL by phone.

Can DHL pick up my package from home?

Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.

Are DHL boxes free?

As a DHL Express account holder, you can receive free DHL packaging. You can order packaging online, with delivery in 2-3 working days. Order your packaging here. Use cardboard envelopes for lightweight documents.

Are DHL and DPD the same?

DHL Express and DHL Parcel (also known as DHL eCommerce) are separate companies that are both owned by the same parent company: Deutsche Post DHL Group. Each company provides its own set of services. DHL Express offers only international services while DHL Global Mail offers both international and domestic services.

Does Royal Mail own DHL?

Following the acquisition of UK Mail by Deutsche Post DHL Group in December 2016, the company will begin rebranding to DHL Parcel UK. The rebrand is part of the company’s growth plans as it will benefit from the recognition of being part of a market leader in global logistics.

Can you track DHL packages?

Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.

How does DHL work in UK?

DHL Parcel UK ServicePoints are a one-stop-shop for all your parcel needs – you can send, collect and return parcels at any of our 3,500 shops across the UK. Our ServicePoints are located in local convenience stores and 90% of the UK’s population live within a 10 minute journey of a shop so there’s always one nearby.

How long does DHL take to deliver UK?

Parcel delivery within the UK usually only takes 1 working day, whether you drop your parcel off or book a collection. How do I send a parcel within the UK? You can either drop your parcel off at one of 1,300 DHL Service Points located nationwide or book a courier collection at a time convenient to you.

How late do DHL deliver UK?

We deliver from Monday through Friday between 8:00 AM and 6:00 PM.

Why is my DHL package taking so long?

The most common reason that it takes DHL a long time to deliver a package is that the seller hasn’t shipped it out yet. DHL can’t deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.

How long does DHL take to deliver?

Key Points: Your DHL shipment can take anywhere from 2 to 8 business days for domestic shipments within the US. Your DHL shipment can take anywhere from 3 to 14 business days for international shipments. Easily reschedule or change delivery times via the My DHL app.

How long does DHL Tracking take to update?

Under normal conditions, it doesn’t take more than a few minutes for DHL to update tracking after every status check. This update is generated through an electronic device, either from a DHL facility or from the field.