How do I talk to someone live at FedEx?

How do I talk to someone live at FedEx?

GoFedEx 1.800. 463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

Can I talk to a human at FedEx?

FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click “Chat now” to proceed.

Does FedEx have 24/7 customer service?

Customer Support We appreciate hearing what’s on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day.

Who do I call if my package was not delivered FedEx?

Calling customer care service at (800) 463-3339 and saying track my package.

How do I report a FedEx package not delivered?

1. If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps:
2. Enter your tracking number or reference number.
3. Select Manage Delivery, then Report Missing Package.

Why hasn’t FedEx delivered my package?

You can do that by reaching out to them over the phone at 1-800-463-3339, a 100% toll-free customer service support line that is available on a 24/7 basis. You’ll be able to explain to them your situation and ask questions about the whereabouts of your package and parcel.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

How do I talk to a manager at FedEx?

1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. You can also contact your regional FedEx support representative.

What happens if FedEx loses my package?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.

Why is my FedEx delivery delayed?

Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.

What is end of day for FedEx?

We generally make deliveries from 8 AM to 8 PM, Monday-Friday; and on Saturday and Sunday for residential deliveries. If you got a message that says FedEx will deliver your package by end of day, that means your package should arrive before 8 PM on the delivery date.

How long does FedEx take to deliver?

FedEx Home Delivery takes 1–5 days to deliver within the contiguous U.S. or 3–7 days if you’re shipping to residential addresses in Alaska or Hawaii. The exact time your FedEx Home Delivery shipment will be delivered is based on your shipment’s origin and the distance to the destination.

How do I email FedEx?

Track Your FedEx Shipments via Email

1. Create a new e-mail message. In the “To:” area, type [email protected] (it is not necessary to type anything on the subject line).
2. In the body of the message enter the shipment tracking number. Please do not include dashes or spaces in the tracking number. …
3. Send the e-mail.

Where is my FedEx package right now?

You can also track a package by: Calling 1.800.GoFedEx 1.800.463.3339. Say “track my package,” then follow the prompts. Texting “follow” plus your door tag number to 48773.

Why is my FedEx tracking not updating?

Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it’s not unusual for a shipment to go more than 24 hours without an update while it’s on its way to the final destination. This is especially true during periods of long travel.