How do I unlock my FedEx account?

How do I unlock my FedEx account?

Click the “Forgot password or user ID?” button on fedex.com login icon, where you can reset your password by entering your registered email address. A link will be sent on this email where you will be able to reset your password.

How do I speak to a customer service person at FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

Can someone else use my FedEx account number?

FedEx may send you, the account owner, an email each time someone else obtains the ability to use your account number for shipping purposes on FedEx Ship Manager® at fedex.com.

How do I resolve a problem with FedEx?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

How long is a FedEx account locked for?

If you exceed the maximum allowed number of failed attempts to log in, wait 60 minutes after the last attempt, and your User ID will be reactivated.

What is my FedEx ID number?

Your account number is the nine-digit number on the top right corner of your invoice. If you don’t have any invoices handy or you can’t view them on FedEx® Billing Online, please contact us. A FedEx representative will go through some security steps with you before providing your account number.

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Is there a live chat for FedEx?

Image of Is there a live chat for FedEx?

Can I contact FedEx via email?

If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.

Does FedEx have 24/7 customer service?

Customer Support We appreciate hearing what’s on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day.

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