How do you search Confonet?
How do you search Confonet?
Consumers/Advocates or any user can search the Judgment of the case through “Judgment Search” link given on the home page of website http://confonet.nic.in.
What is Confonet Nic?
Computerization and Computer Networking of Consumer Commissions in Country( Confonet)
What do you mean by consumer redressal?
Right to Seek Redressal. Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer. Consumers must make complaint for their genuine grievances.
Who can complaint in consumer court?
A consumer complaint can be filed by one or more consumers, any registered voluntary consumer association, the Central or State Government, heirs or legal representatives of the consumer. Where the consumer is a minor, the complaint can be filed by his parent or legal guardian.
How does online consumer court work?
To lodge a complaint, the consumer has to first register on the site. The online registration form has to be filled in with the name, email, address and phone number of the complainant, and an user id and password have to be created. A complaint can be filed against any registered brand or service provider.
How does consumer court work?
Consumer courts were established as Consumer Dispute Resolution Agencies and they deal with consumer disputes, conflicts and grievances. It is a forum where a consumer may file a case against a seller in the case where the consumer feels that he has been cheated or exploited by the seller.
Who is president of District Forum?
Section 10 of the Consumer Protection Act lays down that each District Forum shall consist of a President and two other Members. The President of the District Forum has to be a person who is, or who has been, or is qualified to be a District Judge.
How much time does consumer court take?
The Consumer Protection Act, 1986, mandates that all cases be settled in 90-150 days.
What is redressal system?
Grievance Redressal System is a mechanism commonly used to receive and act on complaints or grievances reported by stakeholders of private or public institutions, enabling prompt actions on any issue raised by them and to avail services more effectively.
What is a redressal forum?
At the district level it is called District Consumer Disputes Redressal Forum (District Forum) . It has jurisdiction to entertain consumer complaints where the value of goods/services including compensation claimed , if any is upto Rs. 20 Lakhs.
What is the meaning of redressal of complaints?
While the term “Grievance Redressal” primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
Can consumer court decision be challenged?
The Supreme Court has held that an order passed by the National Consumer Disputes Redressal Commission (NCDRC) in appeal under Section 58(1)(a)(iii) of the Consumer Protection Act 2019 can be challenged in a writ petition filed before a High Court under Article 227 of the Constitution.
What is the duty of a consumer?
Duties of Consumers Consumers must make sure that the product they are purchasing is of good quality, and have been quality marked such as Agmark, ISI, Hallmark, etc. Consumers should always make sure that they have seen and understood all the information available about a product and make an informed choice.
How can I raise my case in consumer court?
What is the procedure to file a complaint in the Consumer Court?
- STEP 1: Intimation via Notice: …
- STEP 2: Get the Consumer Complaint Drafted: …
- STEP 3: Attach Relevant Documents: …
- STEP 4: Appropriate Forum: …
- STEP 5: Pay Requisite Court Fees: …
- STEP 6: Submit an Affidavit:
How long does a consumer complaint take to resolve?
In addition, fighting a case in consumer court consumes both time and money. Earlier, cases in consumer courts used to get resolved in three-six months. However, nowadays it may take one to three years.
What happens after consumer complaint?
After the submission of grievances through this portal will get a unique docket number and the grievances received will send to the concerned company /agency /regulator/ ombudsman for the speedy redressal. Action taken will also be updated on a real-time basis.
How do I complain about a company?
The best way to do this is to file a complaint directly with the Ministry of Corporate Affairs (MCA). One has to fill in the form as per the guidelines mentioned in the form and provide all the mandatory data as required. Once done with the form fill up, one has to complete the Check Form and Pre-scrutinize the form.
About Author
