How long do you have to return furniture to American furniture Warehouse?

How long do you have to return furniture to American furniture Warehouse?

60 day in home sleep trial). If for any reason you are not satisfied with you purchase you may return any item within (5) calendar days of being delivered to your home of residence or business. Returned merchandise must be new and in unused condition.

How do I return something to AFW?

To initiate a return, contact customer service by filling out our form on our contact page, and they will provide instructions for returning your merchandise. Please note that you will be charged a 15% restocking fee for all returns or exchanges. Once your product has been received and inspected we will issue a refund.

Can you return a custom made sofa?

Sales on custom made (or special order) products are final. No returns allowed on custom made or special order products.

Can furniture stores charge a restocking fee?

You may be charged a restocking fee on returns—typically between 10 and 20 percent of a product’s sale price. Also, stores might not refund a customer’s original delivery fees. This depends on the reason for your return.

Can I cancel furniture order before delivery?

Make it clear that you need the goods by a certain date, or for a service to start or finish by a set date. If the retailer does not deliver by then, you’ll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements.

How much is the good American restocking fee?

$2.99 restocking fee when you return to a Happy Returns return bar. $7.99 restocking fee when you return via UPS pre-paid mailed label. $0 restocking fee for an exchange or a refund to a store credit.

Does AFW offer military discount?

The reason we do not offer a military discount, or any other discount for that matter, is because we work hard to offer our customers some of the lowest prices on furniture in the country. We choose to give all of our customers the same great prices, no matter their status.

How do I pay my American Furniture Warehouse bill?

To manage your American Furniture Warehouse Synchrony HOME Credit Card account online, click on the Manage My Account link above/below to go to the Synchrony Bank website. Aer logging in to your account, you will be able to: Make a payment. View your balance.

Can I return a sofa if I don’t like it?

Can I return a sofa if it’s not comfortable? Yes, if you bought it online. Buying a sofa online gives you the right to reject it within 14 days for whatever reason, not just because it’s faulty – and then another 14 days to send it back after informing the seller you don’t want it.

What percentage of furniture is returned?

“Shoppers return 5 to 10 percent of what they purchase in store but 15 to 40 percent of what they buy online,” David Sobie, co-founder and CEO of Happy Returns told CNBC.

Can you return custom furniture?

Each manufacturer has a different process surrounding returns and repairs, so it’s important to read the terms and conditions. Generally, if custom furniture is faulty, manufacturers will fix this to ensure it is as it should be.

How do I avoid restocking fees?

The best way to avoid a restocking fee is to find out the policy before making a purchase. Check with the retailer or seller about the following points: How long you have to return your purchase without any financial penalties.

What reasons are restocking fees charged for returns?

Why do many honest companies charge restocking fees? The reason is simple: to keep costs (and thus prices) down when dealing with the return of items that are not defective. There are a lot of costs associated with processing an order.

Can a store refuse to give a refund?

In the U.S., there’s no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC’s “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.

How many days after signing a contract can you cancel?

Many states, like California, grant consumers a statutory “cooling off” period, typically three to five days, during which a consumer can cancel a contract for any reason by sending the seller a written cancellation notice.

How long is the cooling off period after signing a contract?

A cooling-off period lets you to cancel orders and contracts if you change your mind, usually within 14 days. But there are exemptions to watch for. We give you the lowdown. What is a cooling-off period?

Can I cancel my sofa order?

For Products from our Standard Range you have the right to cancel your order either before delivery, or within 14 days of delivery, in which case a collection fee will apply. This fee will be the same amount as the original delivery charge.