How long does customs clearance take FedEx?

How long does customs clearance take FedEx?

How long will FedEx be able to keep my shipment on hold for import clearance? FedEx will usually hold the shipments for 10 days for customer instructions or approvals.

Does FedEx deal with customs?

If you don’t select to use your own broker, we will take care of your shipment in transit and guide it through both Export Customs Clearance and Import Customs Clearance. FedEx will retrieve the shipment(s) from Customs and will finish delivering it to the importer/recipient.

How do I contact International FedEx?

For all other European countries, you can find a contact phone number on the country homepage….Contact Us.

How do I contact FedEx customs clearance?

For customs brokerage assistance: Call 1.800. 249.2953 or 1.716. 897.1075. Email: us@ftn.fedex.com.

How do I contact customs about a package?

U.S. Customs and Border Protection

1. Website: U.S. Customs and Border Protection.
2. Contact: Contact Customs and Border Protection. …
3. Local Offices: Ports of Entry—Air, Land, and Sea.
4. Main Address: 1300 Pennsylvania Ave., NW. …
5. Phone Number: 1-202-325-8000.
6. Toll Free: 1-877-CBP-5511 (1-877-227-5511)
7. TTY: 1-866-880-6582.
8. Forms:

What do I do if my package gets stuck in customs?

1. Contact your 3PL provider. Your first action should be to contact whoever has shipped your goods. …
2. Contact your carrier. Ensure that your shipment is actually stuck in customs. …
3. Find out if there are outstanding taxes. …
4. Ensure there is no missing or incorrect paperwork. …
5. Wait. …
6. Stuck at Customs FAQ.

How long can customs hold my package?

Normally, in three business days its status would change to “Released by Customs”, meaning that the package is on its want to you. But sometimes this doesn’t happen. There are two main reasons why international packages get held up in customs for more than three days.

Why is my package being held in customs?

‘Held at Customs’ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.

Can I talk to a real person at FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

Is there a live chat for FedEx?

How do I contact FedEx about a delivery problem?

Get all the help you need, online

• Service Updates. Get Help With My Delivery. …
• Resume pickup & deliveries. International Shipping.
• How to register & manage your deliveries. Want to manage your deliveries yourself? …
• Text 29372. Call 1.800.463.3339. …
• FedEx Service Guide. Review our shipping services, rates, and terms.

Why is there a clearance delay on my package?

If the address or name is incomplete, the shipment will be delayed. The carrier will have to figure out how the shipment should be dealt with. If there is an inaccuracy in your paperwork, you could be delayed for this. If you attach the wrong paperwork, it will be delayed.

What causes clearance delay?

Poor Product Description. Inaccurate or poor descriptions will most likely cause delays. Carriers must report to the CBP and identify the goods being imported. So if product descriptions aren’t clear or accurate (or if they’re just vague), this will hold up clearance.

What is customs clearance process?

Customs clearance is the process of getting permission from the associated government agency to either move goods out of a country (export) or bring goods into the country (import). We can also define customs clearance as a document that the customs authority issues to a shipper.

How do I know if customs holds my package?

Check Your Mail for a Customs Detainment Letter Check your company mail for a letter from the U.S. Customs and Border Protection department stating that your package has been detained. If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days.

Where is my package in customs?

If your package is held at customs, you should contact the courier company in charge of your shipment. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. Before contact, make sure you have the tracking number to give it to the courier to check its status.

How long does a package take after clearing customs 2020?

Or how long does it take for the goods to clear customs? If you see the eta of the ship at the delivery port on our tracking system, normally allow a week to get your shipment cleared through customs and unloaded out of the container and then allow up to two weeks on average depending where you live for delivery.