How long does it take to get a refund from Ashley?
How long does it take to get a refund from Ashley?
Exchanges/Refunds Most refunds or credits are based on the payment method used at the time of purchase. Please allow 7-10 days following receipt of the return items for any credit or refund to display on your credit card statement.
How much is Ashley cancel fee?
Cancellation Policy A 30% cancellation fee will be charged on cancelled orders. Purchases paid by check will be refunded after 15 working days from date of payment. Purchases paid by cash will be refunded by check.
How do I get in touch with Ashley Furniture CEO?
If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. The corporate office phone number is 608-323-3377. Ashley Furniture site is separate from the Ashley Furniture Homestores site.
Can I cancel Online Ashley Furniture order?
If you cancel your order at least 48 hours before the scheduled delivery time, we will simply cancel your order. If you cancel your order less than 48 hours prior to the delivery date, we will cancel the order but will charge your credit card the delivery fees.
How do I get a refund from Ashley?
In case it got damaged in shipping and you wish to return it, call Ashley Furniture customer care within 72 hours after the delivery. Initiate a return according to their instructions, and you can expect a refund as soon as the goods arrive at the company’s warehouse.
Can I cancel furniture order before delivery?
Make it clear that you need the goods by a certain date, or for a service to start or finish by a set date. If the retailer does not deliver by then, you’ll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements.
Can I cancel my Ashley furniture Protection Plan?
To cancel the Plan, contact Us toll-free at [1-866-483-0463]. If You cancel this Plan within the first thirty (30) days after receipt of the Plan and no claims have been made hereunder, You will receive a full refund of the purchase price.
How do I cancel my Ashley furniture Credit Card?
No, you need to contact Customer Service to close your credit account. Call the number on the back of your card or, you can call 877-295-2080.
How do I check the status of my Ashley furniture order?
You can also check on your order by calling Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT).
What company owns Ashley Furniture?
How do I email Ashley Furniture?
If your confirmation didn’t arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at ecustomercare@ashleyfurniturehomestore.com.
Does Ashley Furniture honor their warranty?
Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Ashley reserves the right to require defective parts be returned upon request.
How long does it take to get a couch from Ashley Furniture?
Depending on how close you are to an Ashley HomeStore, your order will come directly from the store or it will arrive via Ashcomm shipping service. On average, delivery will take 5-10 business days for items to arrive.
Does Ashley Furniture accept credit cards?
Shop 24 hours a day, 7 days a week at ashleyfurniture.com. You’ll receive notification immediately after the order is confirmed and when it ships. For changes after an order has been placed, please call Customer Care at 1-866-436-3393. We accept Visa®, MasterCard®, American Express® and Discover® credit cards.
How do I ask for compensation for late delivery?
How Can You Get Compensated if Your Package Delivery Has Been Delayed?
- Calling customer support.
- Emailing the company explaining the issue.
- Submitting an online refund request via the courier’s official website.
- Visiting the courier’s nearest facility and completing a refund request in person.
Can you buy floor models at Ashley furniture?
Pick-up Services: Furniture and mattresses may be picked up at the corporate distribution center or at the regional pick-up centers. Only showroom floor samples may be picked up directly at a showroom.
Premium Delivery from Ashley Homestore offers you a complete delivery and assembly option to make furnishing a room hassle free. They will schedule a 4 hour window for delivery. Their team of movers will unload, unpack, assemble, and organize your room exactly the way you want it.
Can you return a sofa?
Fortunately, despite what the retailer may try to tell you, you can still send the faulty sofa back. Under the Sale of Goods legislation, a retailer has a responsibility to provide you with goods of a certain standard of quality and durability.