Is DHL eCommerce same as DHL?

Is DHL eCommerce same as DHL?

DHL Express and DHL eCommerce are two separate companies owned by the same parent: Deutsche Post DHL Group. DHL Express exclusively provides international services, while DHL eCommerce offers both domestic and international services.

How do I contact DHL by phone?

02476 937 770. Please refer to our Privacy policy for important information on the use of cookies.

What is eCommerce portal DHL?

DHL eCommerce Solutions provides domestic and international parcel delivery for high volume business customers. We support your processes with end-to-end shipping solutions to help enable your e-commerce business.

Does DHL eCommerce have tracking?

As DHL eCommerce customers, you can access the DHL tracking portal site for checking the status of your eCommerce shipments. There is no additional cost incurred in accessing the tracking information as this service is included in the DHL eCommerce shipping rates.

Who delivers DHL eCommerce?

DHL Domestic Shipping DHL partners with local postal services to offer domestic shipping services. In the US, USPS handles the final mile and return pickups, while DHL manages the initial pickup and sorting of the packages. Cost-Effective, B2C Shipping Solution For Parcels Under 1 lb.

How long does it take for DHL eCommerce to deliver?

Please keep in mind that usual delivery times can vary depending on the product /service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. The merchant or online shop usually indicates the expected delivery time on its website.

How can I speak to a real person at DHL?

HOW CAN WE HELP YOU?

1. Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. …
2. 02476 937 770.
3. Other ways to get in touch.

What is DHL shipment number?

DHL tracking numbers are a string of numbers that uniquely identify a package for domestic and international shipping. DHL eCommerce, DHL Express, and DHL Freight, all offer reliable end-to-end tracking.

Does DHL require a phone number?

Your official company letterhead. Sender’s full name and address, including postal code. Sender’s telephone, fax or mobile number and VAT number. Receiver’s complete address details for the recipient of the shipment, including telephone, fax or mobile numbers.

Where is DHL eCommerce distribution center located?

DHL eCommerce Solutions opened its first fully automated distribution center in Avenel, New Jersey in November 2018 and will continue to process domestic shipments from this location.

What is eCommerce tracking?

Ecommerce Tracking is a feature of Google Analytics that tracks shopping activity on your website. You can use it to track and analyze transaction data, revenue, products you’ve sold, and more. Ecommerce data in Google Analytics will give you specific insights into: Products with a high (or low) number of sales.

Is DHL eCommerce reliable?

Generally, U.S.-based online merchants who deliver primarily to customers in the United States are better off with DHL eCommerce while those who frequently ship cross-border to international destinations should probably rely more on DHL Express.

Why is my DHL package taking so long?

The most common reason that it takes DHL a long time to deliver a package is that the seller hasn’t shipped it out yet. DHL can’t deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.

How do I know when my DHL package will arrive?

If you don’t have a tracking number available and just want to check when DHL usually delivers to you, go to the parcello page and click on the button “Only the times (without tracking number)”. Then you enter your address and a time window will be displayed.

Why is my DHL package not moving?

If your package has already arrived in your country and the DHL tracking info has not updated since it’s arrival, it is likely because your package has been handed off from DHL to your local postal provider for the final leg of delivery. Sometimes DHL tracking will end, or “freeze”, once this hand off has occurred.

Is DHL eCommerce in the USA?

Shipping Services – DHL eCommerce Solutions – United States of America.