Is there an email address for USPS?

Is there an email address for USPS?

If it’s after hours or if calling isn’t convenient, you can also email them at “usps technical support @ mail ps (dot) cust help (dot) com.” Finally, if you have comments or suggestions you’d like to convey, fill out a feedback form on their website.

How do I get USPS email?

Go to informeddelivery.usps.com. Select “Sign Up For Free.” Enter your address to determine if it is eligible for Informed Delivery. If your address is not eligible, you may still create an account so you may use USPS Click-N-Ship® or Postal Store by following the prompts.

How do I send a message to USPS?

Send a text to 28777 (2USPS) with your tracking number and a keyword. Keywords tell USPS the specific information you want to know, such whether or not delivery has been attempted.

How do I contact USPS directly?

Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777):

How do I contact USPS about a missing package?

You can also file a claim for the lost/delayed mail. Or call the U.S. Postal Service Domestic & International Tracking department at (800) 222-1811.

How do I report not receiving mail?

For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked “Where is My Package” or “Where is My Mail.” For lost or damaged mail, file a claim for either international mail or domestic mail.

Is USPS email legit?

While you can receive legitimate email correspondence from the USPS, the U.S. Postal Inspection Service (USPIS)—the Postal Service’s legal arm—says it is “aware of the circulation” of fake emails claiming to be from the agency.

Can you email your local postmaster?

How Do I Email The Postmaster General? We’re in the digital age, and almost anyone can be reached through email. The postmaster general’s contact is [email protected], but as the Chief Executive Officer of a company with a 640,000-person workforce, she’s probably inundated with new messages.

Can I text USPS?

USPS will not send customers text messages or e-mails without a customer first requesting the service with a tracking number, and it will NOT contain a link. So, if you did not initiate the tracking request for a specific package directly from USPS and it contains a link: don’t click the link!

What can I do if USPS loses my package?

You can report a missing USPS package by filing a claim at the USPS claims site. The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be available. You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured.

When should I contact USPS about a package?

For services with delivery estimates of 1-3 days, you are advised to wait for 5 days and up to 14 days for services with delivery estimates of 2-10 business days. If your package doesn’t arrive within that time frame, you should contact USPS customer care to discuss the issues behind the delay.

Why is my package still in transit USPS?

Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package. This means it can be located easily enough once you call attention to its absence.

Where is my package from USPS?

Navigate to www.stamps.com/shipstatus/. Enter the USPS tracking number (to find it, simply look at the bottom of a shipping label) in the search bar; do not include any dashes or spaces. Click on “Check Status”. View the scan history and status information of your package.

Does the post office take complaints seriously?

If your business is experiencing a delivery issue or has a concern regarding customer service, the email service or a telephone call offer a convenient way to discuss the problem. For more serious concerns, such as potential theft or fraud, the USPS Office of the Inspector General takes the lead.

How long before a USPS package is considered lost?

A Lost Article is defined as any mailing that has not been received and has not been returned to the sender. Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing.

Why is my USPS package not moving?

The easiest way to get help is to call the USPS service hotline at 1-800-275-8777 for answers and information on any tracking update questions. You can also call technical support at 1-800-344-7779 or delivery tracking at 1-800-222-1811.

What happens to lost mail USPS?

Here’s how it works: the USPS processing centers send all their undeliverable mail to the Mail Recovery Center. They scan and open the packages to look for identifying info that may help get the package to its rightful owner—if the item has a value of $25 or more.