How do I inform the email of a delayed delivery?

How do I inform the email of a delayed delivery? Anatomy of a shipping delay email Be upfront about the delay (subject line) … Express gratitude (preview text/intro) … Explain what the problem is (intro) … Set expectations around the impact (body) … Apologize for the inconvenience (body) … Offer reassurance (body) … Optional: Provide

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How do you respond to customers after late delivery?

How do you respond to customers after late delivery? How to Respond to Customers After a Late Delivery Be Honest About Your Capabilities. Don’t put your company in a situation where late deliveries are common because you’re stretching your shipping resources too thin. … Be Transparent About Delays. … Be Generous With Your Time and

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