What do you do if UPS delivers a package to the wrong address?

What do you do if UPS delivers a package to the wrong address?

If you need to call the UPS to try and recover your package, one way to go about it is calling them at 1800 P-I-C-K U-P-S. Once you get the machine to answer the phone, press 0 a few times in order to be connected to the operator.

Who is responsible if package is delivered to wrong address?

The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn’t include a return address, or poorly packaged the item, it’s 100% on you to compensate the customer with a new shipment or a refund.

What happens to a package if the address is wrong?

The package will either be redirected to your new recipient, held at a local Post Office for pick up, or returned to you to be re-sent with the correct information.

What do you do when someone else’s package is delivered?

All you need to do is write “RETURN TO SENDER” on the front of the envelope and put it back in your mailbox. Your postal worker will take care of it for you from there.

Can I get a refund if my package was delivered to the wrong address?

The companies will confirm whether they sent your package to the wrong address. If this is the case, they can send a driver to that address to pick up your parcel and deliver it to you. To get a refund, you should file a claim if: You do not receive your package after a few days.

Is it possible to reroute a UPS package?

We can reroute your package to another address, in certain cases. You can request we hold onto your package for you to pick up at a UPS location.

What do I do with a UPS package that isn’t mine?

If you still cannot locate the package, contact the sender of the package to initiate a trace process with UPS. The sender will then follow up with you on the progress of your shipment.

Can I keep a wrongly delivered parcel?

Items that firms send to you, but you didn’t actually order are called “unsolicited goods”. You’re well within your rights to keep them.

How much does UPS charge to redirect a package?

Every package that UPS delivers to an alternate drop-off point while your away will cost you $9.99. Jeesh!

How much does it cost to intercept a package UPS?

Hold the package for pickup by the consignee. UPS Delivery Intercept is available for all small package deliveries, excluding packages using UPS SonicAir service. UPS Delivery Intercept costs $10 per interception and because of the reliability of the new system, is charged only on completion of the intercept.

How much does it cost to change UPS delivery address?

Delivery Change Requests: * There is a new fee for two of the Delivery Change Request options: Deliver to Another Address and Reschedule Delivery. Online requests made at ups.com will be $4. Phone requests to 1-800-PICK-UPS will be $6.