What does it mean when it says your order has been shipped?

What does it mean when it says your order has been shipped?

Shipped is not the same as delivered. When a package is designated as “shipped” the package has been loaded on a truck and departed for the final distribution center. That means the package could be anywhere between the origin location and the destination terminal.

How do you tell a customer their order has been shipped?

In this article, you will learn the best way to tell a customer an order they placed is delayed.

1. Don’t Make Excuses. …
2. Be Honest and forthcoming. …
3. Don’t make promises you can’t keep. …
4. Apologize. …
5. Offer potential solutions. …
6. Follow up once the problem is resolved. …
7. Thank the customer for their patience.

How do you inform a customer about shipping?

Express appreciation for the customer’s order and explain whether you are shipping the order with this letter or separately. Explain any omissions in your shipment of the order. Discuss payment arrangements, if you have not made arrangements before. Express your appreciation and a desire for future business.

How long does it take for an order to come after it has been shipped?

Domestic orders normally arrive within 3-7 days of shipping, unless otherwise noted. International orders normally arrive within 2-4 weeks of shipping.

How long does it take to ship something?

How Long Will It Take for My Package To Arrive—USPS

Does shipped mean dispatched?

Since most of the steps processed before delivery are done during dispatch, it means that the work around the product like labels and other items needed for shipment are complete and ready to be shipped. Now, for any product, for any process flow, the next step after dispatch would be shipping.