What happens if eBay Global shipping lost package?

What happens if eBay Global shipping lost package?

If a GSP item is lost or damaged after it reaches the Global Shipping Center, both buyer and seller may be covered by the eBay Money Back Guarantee or PayPal Purchase Protection program.

How do I contact eBay global shipping program?

– When you are connected with a customer service rep, specify your concern and they will forward you to the team which is best qualified to assist you in this matter. Note: For non-tracking issues, call eBay: 866.540. 3229.

Does eBay still offer global shipping program?

The Global Shipping Program makes your items available to more than 60 million buyers worldwide….Getting started with the Global Shipping Program.

Does eBay Global shipping protect seller?

When you use the Global Shipping Program, you’re responsible for getting packages safely to the US shipping center. If an item is damaged or lost after reaching the shipping center, you’re protected from: eBay Money Back Guarantee requests when: A buyer claims an item isn’t received or.

How long does eBay global shipping take?

Items generally arrive within 3-5 days in the EU and 7-10 days for non-EU destinations. Parcels can take a little longer; however, packages sent via the Global Shipping Programme benefit from professional customs processing, which helps to minimise any delays at customs.

Is eBay international standard delivery the same as global shipping program?

eBay international standard delivery is a Delivered Duties Unpaid (DDU) shipping service. This means buyers won’t pay duties and tax at checkout on eBay but may have to pay the carrier for duties and tax on delivery. The Global Shipping Program (GSP) is a Delivery Duties Paid (DDP) shipping program.