What happens if FedEx doesn’t deliver on time?
What happens if FedEx doesn’t deliver on time?
We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds. This guarantee applies to all U.S. shipments, commercial and residential, to all 50 states.
Can I track FedEx Truck live?
You can track your package. to get status information with near real-time tracking and see an an estimated delivery time window for eligible shipments. Or if you’d like more visibility, use FedEx Delivery Manager®.
Can I see where my FedEx truck is on a map?
You can now enroll in FedEx Delivery Manager and unlock even more advantages such as map view, showing you the location of your shipments to be delivered.
Can FedEx deliver after 8pm?
We generally make deliveries from 8 AM to 8 PM, Monday-Friday; and on Saturday and Sunday for residential deliveries. If you got a message that says FedEx will deliver your package by end of day, that means your package should arrive before 8 PM on the delivery date.
Why is FedEx so late?
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.