What happens if Zomato is not refunding money?

What happens if Zomato is not refunding money?

First, you need to open the Zomato app and head to the order section. Now, click on the order which you have made. On the top-right corner of the app, you can see a support option, tap on that icon. You can see a Chat Support option prompting up on the screen.

How can I get my money back from Zomato?

If you paid via cash, you will get the refund in your app wallet or bank account. You can get a refund if the restaurant agrees. For this, make a request to the restaurant to cancel and initiate a refund. Once the restaurant agrees, Zomato will give your money back.

Will Zomato refund if order is late?

Zomato’s latest feature ‘On Time or Free’ offers users the chance to avail a full refund on the order if it’s late.

What happens if I don’t receive my Zomato order?

There are two points: restaurants will be put offline and they will be charged a fee for cancelling the order. If you see from a customer’s point of view, it seems fine, as the customer is benefiting from all this. But Zomato charges a hefty fee from restaurants in the form of commission.

How do I file a complaint against Zomato?

Customer care The fastest is through twitter through their official handles @Zomato and @zomatocare. @ZomatoIN – Worst Customer Service ever.

How do I contact Zomato customer care in India?

Zomato does not have any customer care phone line and we never ask for any such information.

How do I find out my refund reference number?

2. How can I track my refund application after logging into the GST Portal? Login to the GST Portal. Navigate to Services > Refunds > Track Application Status > Enter ARN to track your refund application.

Does Swiggy refund money?

Buyer may be entitled to a refund upto 100% of the Order value if PDP fails to deliver the Order due to a cause attributable to either PDP or Swiggy, however such refunds will be assessed on a case to case basis by Swiggy.

What is the impact of cancellation Zomato answer?

Zomato has stopped making cancellations in general for any order, no matter if you try to cancel it within 2 seconds. You will be charged the full amount. This is a violation of customers’ trust and loyalty which shouldn’t be ignored.

Where is Zomato wallet?

Sign Up on Zomato by using your Email Id or Facebook account. Now click on the three horizontal lines on the top left corner. Click on the “Account Settings” where you’ll see “Manage Payment” options, click on it. You will be able to see your available Zomato Credits.

How does Zomato deal with customer complaints?

Acknowledging a written or verbal feedback is the first thing you or your management should do. As soon as you acknowledge the complaint, you basically tell the customer that you take them seriously and are ready to fix the problem. Don’t ignore or just brush it under the rug.

How do I contact Zomato partner?

If you have questions, or need assistance, please contact us at merchant@zomato.com.

How do I contact Zomato CEO?

Zomato top contacts

What is the no of customer care?

contact service number

Who is Zomato owner?

deepinder goyal: Zomato CEO Deepinder Goyal says company won’t make any new minority investments – The Economic Times.

What is Zomato customer care email id?

If you observe any such practice, report it to help@zomato.com.