What is FedEx white glove service?

What is FedEx white glove service?

Use White Glove Services® for shipments that require safe and secure transport of valuable, fragile, high-security or temperature-sensitive material. From gases to corrosives, we are authorized to transport hazardous materials. Specially equipped vehicles with pads, straps and power liftgates.

What does it mean to provide white glove service?

The term “white-glove” services refers to assistance provided with an elevated level of care and attention to detail. (Learn more about the term and its origins below.) In specialty crating, packaging and shipping, those descriptions certainly apply, but the term can also mean an extension of typical services.

What is the service name for use of an entire aircraft in FedEx?

FedEx Feeder is the branding applied to all FedEx Express propeller-driven aircraft that feed packages to and from airports served by larger jet aircraft.

Is FedEx Custom Critical part of FedEx?

About FedEx Custom Critical Biocom California is proud of our expanded partnership with FedEx Custom Critical – a subsidiary of FedEx that specializes in surface-expedited freight delivery services when time is of the essence.

Are FedEx trailers Air Ride?

Our all air-ride fleet is equipped with two-way satellite communication for fast pickups and continuous monitoring. White Glove Services flatbed service is ideal for freight that is: Too large to fit in an enclosed unit. Must be overhead or side loaded.

How do I become a FedEx critical driver?

Our general minimum requirements are:

1. No more than three moving violations within the last three years, and one or less in the previous 12 months.
2. Ability to pass a Department of Transportation physical and drug test.
3. A proper class CDL with HAZMAT endorsement.
4. Unrestricted access to and from Canada.

Is it okay to say white glove service?

A premium delivery service, with special attention to details, especially with fragile or very expensive items, such as works of art.

What is white glove checklist?

Rating 5 – Outstanding 4 – Needs little improvement 3 – Needs some improvement, partially complete 2 – Needs Significant improvement, barely complete 1 – Unacceptable, not done at all.

How do you provide white glove customer service?

How to Provide White-Glove Customer Service

1. Create a customer service strategy using a template. …
2. Collect customer feedback and learn where you have room to grow. …
3. Personalize the experience throughout the entirety of the customer journey. …
4. Meet customers’ needs with exactitude and expediency.

What are the FedEx service types?

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• FedEx Ground^® Delivers by end of day* …
• FedEx Home Delivery^® Delivery between 9 a.m–8 p.m., Tues-Sat. …
• FedEx International Ground^® 3-7 days (delivery to Canada only).*
• FedEx First Overnight^® …
• FedEx Priority Overnight^® …
• FedEx Standard Overnight^® …
• FedEx 2Day^® A.M. …
• FedEx 2Day^®

How much do FedEx pilots make?

Flying for FedEx is the highest-paying job among U.S. carriers, with 30-year pilots making roughly $300,000 not counting overtime or bonuses, industry sources said.

Who pays more FedEx or UPS?

‍The pay. According to Glassdoor in December 2020, FedEx part-time couriers can expect to earn approximately $18 an hour on average. As for UPS, part-time personal vehicle drivers earn an average wage of approximately $21 an hour.

How much money can an owner operator expect to make with FedEx Custom Critical?

How much does a Truck Driver make at FedEx Custom Critical in the United States? Average FedEx Custom Critical Truck Driver weekly pay in the United States is approximately $1,964, which is 73% above the national average.

Do FedEx employees have to buy their own trucks?

Yes, the drivers have to buy their own trucks, but the trucks have to be exactly as required by FedEx. Yes, the drivers have to buy their own uniforms, but it has to be, well, a FedEx uniform. And FedEx says the employees have freedom to determine how to do their job, but really, they don’t.

What is the purpose of FedEx Custom Critical?

FedEx Custom Critical®: Expedited Freight Shipping Services From expedited ground services to temperature control and increased security, FedEx Custom Critical delivers. We specialize in same-day and overnight delivery of expedited freight.

What is purple promise?

The Purple Promise is, “I will make every FedEx Experience Outstanding”. Recipients of the coin have proven results going above and beyond to provide next-level service, and improvement to the customer experience and/or financial improvements.

What kind of truck is a FedEx delivery truck?

FedEx Home and Ground often rely on Ford or Freightliner vehicles because of their sturdy construction and dependability, not to mention, long history. With proper maintenance, stepvans can roll way past 200K miles.

Are FedEx planes pressurized?

Air pressures on FedEx Express aircraft vary from as low as 8.3 psi at cruise altitude to as much as 14.7 psi on the ground.