Why can’t I log into Amazon?

Why can’t I log into Amazon?

If you’re having trouble logging in, you may be entering incorrect account information or you may need to reset your password. Here are some things to check: Email Address: Your email address must be in the format [email protected] (or . net, .

How do I log back into my Amazon account?

Go to Password assistance. When prompted, enter the email address or mobile phone number associated with your Amazon account and select Continue. We’ll send you an email or SMS (depending on the verification method you’ve chosen) containing a One Time Password (OTP), to authenticate your request.

How do I talk to a person at Amazon?

How do I contact Amazon’s customer service? To chat with a customer service representative, visit Contact Us and select Start chatting now. If you need help over the phone, select We can call you. Was that answer helpful?

Where do I find my Amazon login ID?

Finding your Amazon account ID

1. In the navigation bar on the upper right, choose your user name and then choose My Security Credentials. Tip. …
2. At the top of the page, under Account details, the account number appears next to the label Amazon account ID.

Why does it say my password is incorrect when it’s right?

If you’re absolutely certain you’re entering the right password and username and your password still is not accepted, then it’s no longer the correct password. Somehow the password was changed — most likely by someone else.

How do I reset my Amazon account password?

To reset your password:

1. Go to Password assistance.
2. When prompted, enter the email address or mobile phone number associated with your Amazon account and select Continue. …
3. Enter the OTP you received and select Continue.
4. Create a new password.

How can I recover my Amazon account without phone number?

Surprisingly, the account recovery process in Amazon is easy. Just open Account recovery page, log in with an Amazon password and submit your verification details like driving license or voter ID, etc. You can submit the document either as a document, PDF, or an image and click on Submit.