Why is tracking number not working on eBay?

Why is tracking number not working on eBay?

If the seller is using a tracked service but you can’t see a tracking number, they may need to upload the tracking information. You can contact the seller to ask them to add tracking.

How do I fix a tracking number on eBay?

1. Go to the Sold – opens in new window or tab section of My eBay.
2. From More actions, select Add tracking number.
3. Add, edit or delete the tracking number and the carrier.
4. Select Submit.

How long does it take for eBay to update tracking?

Both you and the buyer will get an email notification. The buyer will be able to ask eBay to step in within that 24 hours if they still haven’t received the item. If you buy and print labels on eBay, the order tracking number is uploaded automatically, and you could also save money on shipping.

Why is my tracking not updating?

If tracking is not updated, make sure you have entered the exact same tracking number. USPS has a tracking number for each shipment, so you must use the correct number. If the problem persists, there may be a problem on the carrier’s end.

Why is my tracking number not Recognised?

There are a few reasons why your tracking number isn’t recognised. Please check you’ve entered the number correctly. If you’re waiting for a parcel delivery check the sender has given you the right reference number. Check the reference number is for an item sent using a Parcelforce Worldwide service.

Why is my tracking number not recognized?

If your tracking number doesn’t work or has errors, it could be that your shipping hasn’t been picked up yet by the courier or the courier has not scanned it as received. Please allow up to 24 hours for your tracking number to be logged by the shipping courier.