Can you cancel a U-Haul reservation?

Can you cancel a U-Haul reservation?

You may change or cancel your reservation by accessing it online at https://www.uhaul.com/Orders/ or by contacting your local U-Haul representative or your pick up location.

Is there a fee to cancel a U-Haul reservation?

U-Haul does not charge any cancellation fees for U-Box® reservations. U-Box® reservations can also be modified through your uhaul.com account as well.

How do I change my U-Haul reservation time?

With a U-Haul move, you can modify/cancel your reservation online by logging into your U-Haul account, contacting your local U-Haul representative via phone or at your pick up location. Contacting a representative at least 24 hours prior will help avoid any penalties.

What happens if I miss my U-Haul reservation?

Rather than guarantee your truck, U-Haul will give you $50 if it isn’t ready or available on moving day. U-Haul reserves the right to both give you a different truck than you requested and require you to pick it up at a different location than you planned on.

How long does U-Haul take to refund?

Once your order has arrived back at our warehouse and has been verified, we will credit back the product cost (shipping will not be refunded unless a product was defective) within 2 to 5 days.

What is $50 reservation guarantee?

Should U-Haul, through its own fault fail to meet time, place and equipment size of your truck, trailer or towing equipment, a $50 “Reservation Guarantee” will be paid and U-Haul will still attempt to fill the reservation.

Can you pick up and drop off U-Haul at different locations?

If you have an In-Town Rental contract, this must be returned to the location you picked it up from. All One Way contracts will include a return location address, or a phone number to arrange a drop-off location.

What is the 1 800 number for U-Haul?

How old do you have to be to rent a U-Haul?

What is the Age Requirement? To rent a U-Haul moving truck, a driver must be at least 18 years of age. To rent a U-Haul trailer, the renter must be at least 16 years of age.

How do you fill a U-Haul truck with gas?

What happens if you keep a U-Haul overnight?

While there is no discount for unused days, you are encouraged to return your rental equipment as soon as you’re finished with it. Doing so will eliminate any parking concerns and will also relieve you from being responsible for the equipment.

Do you have to wash a U-Haul before returning?

Check under the seats to make sure you’ve picked up all personal items as well as taking trash items, like bottles and food items, out. If your truck is dirty upon return a cleaning fee will be tacked onto your charges.

How do I dispute a charge on my U-Haul?

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