How do I calculate my shipping costs? Just weigh the package and use a shipping cost calculator to get a shipping price. If the parcel is small but heavy, get a shipping cost based on dimensional volume which might be cheaper. Remember that when calculating postage by weight, use the total weight of the package […]
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Can I get my money back from Alibaba? 30 days after delivery, if you are not satisfied with the product quality, you may request a refund. We will help you investigate, mediate, and resolve your claim, plus reimburse you when appropriate. Your online order and communication records are the basis of refund resolution. How do
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How do I file a dispute on Alibaba? If you sign in with Alibaba.com APP, please follow below steps: Go to My Alibaba-Manage order, click the order to order detail page. On the order detail page, click Apply for refund to open dispute. Fill the dispute form then click “Submit”. After submitting the dispute, please
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Can you get money back from Alibaba? If the Seller fails to respond within five (5) calendar days after the Buyer submits its request, the Alibaba.com platform will fulfill the Buyer’s refund request. The refund does not include any service fee(s) paid by the Buyer. Can you get your money back if you get scammed
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How do returns work Alibaba? 30 days after delivery, if you are not satisfied with the product quality, you may request a refund. We will help you investigate, mediate, and resolve your claim, plus reimburse you when appropriate. Your online order and communication records are the basis of refund resolution. What happens when you apply
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Can you get your money back from Alibaba? 30 days after delivery, if you are not satisfied with the product quality, you may request a refund. We will help you investigate, mediate, and resolve your claim, plus reimburse you when appropriate. Your online order and communication records are the basis of refund resolution. Can you
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Is it easy to get a refund from Alibaba? 30 days after delivery, if you are not satisfied with the product quality, you may request a refund. We will help you investigate, mediate, and resolve your claim, plus reimburse you when appropriate. Your online order and communication records are the basis of refund resolution. How
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Can I cancel Alibaba order before shipment? You can only cancel an order before the seller ships it out. 2. If you have already paid for your order, the cancellation request needs to be approved by the seller first. If an agreement is reached, the seller will not ship the order and the transaction will
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Will Alibaba refund my money? Once your refund application is approved, Alibaba.com will generally refund you within 7 business days. However, this may differ depending on your payment method: Credit Card: receive the refund within 10 working days. T/T: receive the refund within 7 working days. How do I track my refund on Alibaba? 1.
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Why is Alibaba not accepting my card? Failure reason：The card type you used is not supported. Failure reason：This transaction was rejected for some security concern by Alibaba. Alibaba runs regular routine check on the payments of all members on Alibaba.com. If your payment is covered at random and detected unsafe, you might be rejected to
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