How can I cancel my gas contract?

How can I cancel my gas contract?

#1 Send a termination letter to the supplier to cancel the contract. The first thing that you need to do is to find out when your current energy contract will officially end. This allows you to send a termination letter during the ‘switching window’ that is outlined in your contract. But if you do change your mind, you can complete the appropriate form below and send it back to us using the address at the bottom of the form, email us at [email protected]. You have 14 calendar days from the day after you sign up to your contract or tariff to tell us that you want to cancel. You’ll have a 14 day cooling-off period during which you can cancel the switch without paying a fee. Your cooling-off period begins the day after you agree a contract with the supplier. You’ll be switched to your new supplier within 5 working days after your cooling-off period ends. When you reach the stage where you would like to wholly or partially disconnect from the National Grid electricity system, you are required to pay a termination charge. Contact your supplier and tell them how much credit you’d like them to refund you. Their contact details should be on your bill or online account. You’ll need to give them an up-to-date meter reading. Check how to read your gas or electricity meter if you’re not sure.

How do I cancel my gas meter?

If you want to remove a domestic meter, we would advise contacting your gas supplier if the meter is their property. Following this, your supplier will: Remove and cap the service. Remove the meter from your property. Before the gas supply is cut off, your gas meter is locked to prevent the flow of gas into the property past the meter. Once locked, your gas supplier may physically remove the meter if they wish to retain it for future use. Who is responsible for stopping my gas supply? It’s your energy supplier’s job to remove your gas meter and make sure the incoming gas supply is capped. let your electricity and gas supplier know that you’re moving – you should give at least 48 hours’ notice. read your meters on the day you move out and give the readings to your supplier – keep a note of the readings and the dates you took them, in case you don’t agree with your final bill.

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