How can I speak to a real person at FedEx?

How can I speak to a real person at FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

Does FedEx have 24/7 customer service?

Customer Support We appreciate hearing what’s on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

What do you do if FedEx doesn’t deliver?

If your package’s tracking status says it was delivered but you can’t find it, go to our tracking page and follow these steps:

1. Enter your tracking number or reference number.
2. Select Manage Delivery, then Report Missing Package. …
3. Confirm that you’ve checked everywhere the package might have been left by clicking Yes.

Does FedEx do online chat?

FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click “Chat now” to proceed.

Does the UK have FedEx?

Widely acclaimed as the UK’s leading express delivery service for flexibility, reliability and quality of service, FedEx UK has a comprehensive range of delivery options to choose from within the United Kingdom.

Does FedEx have offices in the UK?

There are over 200 FedEx Authorised ShipCentres (FASC) across the UK and Ireland, each one authorised by FedEx to be a third-party FedEx service provider. Most FASCs are located on the high street or in local business centres, making it easy to drop off your packages without having far to go.

How do I complain to FedEx UK?

Fedex (UK) complaints contacts

1. Visit Customer Services Contact and Support Centre.
2. Call FedEx Express Customer Services on 08456 070809 or 03456 070809.
3. Call FedEx UK Customer Services on 08456 000068 or 03456 000068.
4. Email Frederick Smith (CEO) on fwsmith@fedex.com.

How do I speak to a human at FedEx UK?

Contacts for International enquiries

1. Customer Service: 03456 07 08 09. Our team is available Monday to Friday from 07:30 to 19:30. …
2. Freight Customer Service: 0800 289 747. …
3. FedEx Sales Team: 0800 169 1960.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

Why is FedEx taking so long to deliver?

Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.

Where is my FedEx package?

You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

Has FedEx ever lost a package?

Even though modern shipping solutions, especially those available from FedEx, or more reliable, consistent, and efficient than ever before packages still get lost somewhere along the way. This is always a high stress situation and one that companies like FedEx try to mitigate as best they can.

How can I talk to a FedEx manager?

1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. You can also contact your regional FedEx support representative.

How do I report a FedEx package not delivered?

1. If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps:
2. Enter your tracking number or reference number.
3. Select Manage Delivery, then Report Missing Package.