How do I email FedEx?

How do I email FedEx?

Instructions for track by reference

1. Create a new e-mail message. In the “To:” area, type [email protected] (it is not necessary to type anything on the subject line)
2. In the body of the message enter “account” followed by a space and your FedEx account number. …
3. Enter your reference number. …
4. Send the e-mail.

Can I contact FedEx via email?

If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.

What is FedEx Ground email address?

Contact Air & Ocean Freight Forwarding

FedEx Express FedEx Ground Customer Service	1.800.GoFedEx 1.800.463.3339
FedEx Trade Networks Customer Contact Center (8:00 a.m. – 8:00 p.m. EST) Email: [email protected] U.S./Canada/Mexico Border Customer Service	1.800.249.2953

How do you know if FedEx email is real?

These fraudulent emails appear to originate from a FedEx employee (e.g., ‘[email protected]’). The body of the message may contain a fake notice related to FedEx services or may contain only a random phrase or sentence. Be aware that the attachment contained in the email may contain a computer virus.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

How do I reach FedEx customer service?

GoFedEx 1.800. 463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support.

How do I report a FedEx package not delivered?

1. If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps:
2. Enter your tracking number or reference number.
3. Select Manage Delivery, then Report Missing Package.

How do I talk to a FedEx supervisor?

1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time.

Who do I call if my package was not delivered FedEx?

Calling customer care service at (800) 463-3339 and saying track my package.

How do I escalate a FedEx complaint?

FedEx

1. Call Customer Care Contact Form on 1 (800) 463-3339 or 1 (800) Go FedEx.
2. Visit Customer Support Center.
3. Tweet FedEx Customer Care.
4. Tweet FedEx.

How do I get email notifications from FedEx?

Sign up for a FedEx Delivery Notification Email To receive alerts, follow these steps: Select “Get Status Updates” and pick how you want to receive FedEx shipment notifications (FedEx delivery notification email or SMS text). Complete the required fields and submit.

Does FedEx use WhatsApp?

Messaging Applications As many of us have experienced in our personal lives, we are increasingly communicating with our family and friends, and also conducting personal businesses, through instant messaging apps, such as WhatsApp, WeChat, and Facebook Messenger (“Messaging Apps”).

Does FedEx text you before delivery?

It’s as easy as sending an SMS. Simply SMS “TRACK” followed by tracking number (e.g. “TRACK 123456789012”) to 9880971255, and FedEx will respond with your shipment’s status. There are no sign-ups or extra steps involved.

What do I do if my package was delivered but it wasn t?

In rare cases, package may show as ‘delivered’ but could take additional 24 hours….Carrier may have placed it in a safer location, please check:

1. Mailbox.
2. Porch.
3. Garage.
4. Any area out of potential weather hazards.
5. Exterior doors and any locations where the package could be placed.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.