How do I contact DHL India customer service?
000800-050-1009. Send Email. Frequently Asked Questions.
How do I contact DHL by phone?
Is DHL service working in India?
As the controls around the lockdown begin to ease and businesses around the country resume slowly, DHL Express resumes operations in all major cities in India.
Is DHL shipping to India?
Drawing on more than 40 years’ experience, DHL operates a fast and secure delivery service to over 220 countries and territories worldwide. At DHL India, we handle over 43,000 shipments per business day and offer door-to-door delivery services with the option of tracking your parcel for free by text, phone or online.
What happens if a DHL parcel is not delivered?
If you missed a delivery, you’ll find a DHL missed-delivery card in your mailbox. Our DHL courier will automatically return the next workday. If you also missed our second delivery attempt, you can collect your parcel at a DHL location. Follow the instructions on your DHL card and on our Track & Trace page.
Does DHL have WhatsApp?
Our new WhatsApp digital assistant is available 24/7 to track your shipments and answer general customer service enquiries. Simply open WhatsApp to get started or add the DHL Express WhatsApp number +44 1163 265750 to your contacts and start a WhatsApp chat*.
How do I make a complaint to DHL?
You can file a complaint with the sender, which could be the customer service department of the online store where you placed your order. They will ensure that your complaint is dealt with by us. You can also submit your complaint to DHL Parcel’s customer service department.
Does DHL require a phone number?
Your official company letterhead. Sender’s full name and address, including postal code. Sender’s telephone, fax or mobile number and VAT number. Receiver’s complete address details for the recipient of the shipment, including telephone, fax or mobile numbers.
Does DHL deliver Saturday?
The simple answer is Yes! DHL does provide delivery options on Saturdays.
Why is DHL shipping so slow?
The most common reason that it takes DHL a long time to deliver a package is that the seller hasn’t shipped it out yet. DHL can’t deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.
Why is DHL shipment on hold?
The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package’s journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.
Is international shipping Open in India now?
In line with the applicable regulations, effective immediately, FedEx Express and TNT have reinstated door to door pickup and delivery services to select postal codes across key cities in India for both domestic and international services.
How long does it take for DHL to deliver to India?
Whether you choose to have your parcels collected from your home or work address, you can expect delivery to India within 3-4 days*.
Can I parcel phone to India?
If you want to send mobile phones to India, it is mandatory to have an IMEI (International Mobile Equipment Identification) number that is clearly visible on the phone. The IMEI must also be listed on the customs invoice.
What is the fastest courier to India?
The DHL Express offered by DHL is a fast door-to-door courier service that offers a wide range of express parcel and package services and a tracking facility backed by an experience of 50 years in shipping! It is regarded as the fastest courier service in India.
Can I speak to someone at DHL?
Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. Take a look at ways you can contact our Customer Service team below.
How do I contact DHL about a missing parcel?
DHL missing packages:
- Call 1 (800) 225-5345 – speak with customer service for a tracking update.
- Ask neighbors and look for a notice of attempted delivery.
- You have 30 days to file a claim.
- Start a claim with DHL here. . .
Do DHL packages get lost?
If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation as quickly as possible.