How do I contact FedEx live chat?
How do I contact FedEx live chat?
Need help? Text 29372 to chat with our Virtual Agent.
Does FedEx have 24/7 customer service?
Customer Support We appreciate hearing what’s on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day.
How do I contact FedEx about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
How can I talk to a FedEx manager?
1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. You can also contact your regional FedEx support representative.
What do you do if FedEx doesn’t deliver?
If your package’s tracking status says it was delivered but you can’t find it, go to our tracking page and follow these steps:
- Enter your tracking number or reference number.
- Select Manage Delivery, then Report Missing Package. …
- Confirm that you’ve checked everywhere the package might have been left by clicking Yes.
Why is my FedEx package stuck in transit?
When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.
How do I report a FedEx package not delivered?
- If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps:
- Enter your tracking number or reference number.
- Select Manage Delivery, then Report Missing Package.
Why is my FedEx delivery delayed?
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.
How do I email FedEx?
Track Your FedEx Shipments via Email
- Create a new e-mail message. In the “To:” area, type [email protected] (it is not necessary to type anything on the subject line).
- In the body of the message enter the shipment tracking number. Please do not include dashes or spaces in the tracking number. …
- Send the e-mail.
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