How do I report a theft to FedEx?

How do I report a theft to FedEx?

463.3339. Step 1: Complete the online claim form: Start a claim. – Enter your tracking/PRO number. – Select your claim type….Use these instructions to file claims for FedEx Express®, FedEx Ground® and FedEx Freight® shipments from:

  1. Within the U.S.
  2. The U.S. to other countries.
  3. Canada to the U.S.

How do I contact FedEx human?

GoFedEx 1.800. 463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support.

How do I talk to a FedEx supervisor?

1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time.

How do I check a FedEx investigation?

How to check the status of a FedEx claim?

  1. Log into your FedEx account. This is a mandatory step to view your claims, otherwise, you won’t be able to see the details.
  2. Then go to Support > File a claim.
  3. Click Start a Claim button.
  4. Select View My Claims tab at the top. The claim tracking number will be necessary.

Does FedEx refund stolen packages?

FedEx provides a clear claim process for stolen packages. As such, if you placed an order and shipped any items through FedEx, you can easily claim the lost package online. Once you have placed the claim, the courier resolves the claim within five to seven days.

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What happens if my FedEx package is stolen off my porch?

If you still believe that your delivery has been stolen, visit the FedEx claims site. There, you can easily follow step-by-step instructions to file a missing package claim. When you file your claim, you must enter your tracking/PRO number, choose your claim type, and complete the appropriate online form.

Is there a live chat for FedEx?

Image of Is there a live chat for FedEx?

Does FedEx have 24/7 customer service?

Customer Support We appreciate hearing what’s on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day.

Can I contact FedEx via email?

If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.

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