How do I talk to a FedEx agent?
How do I talk to a FedEx agent?
Need help? Text 29372 to chat with our Virtual Agent.
Does FedEx have 24/7 customer service?
Our team is available Monday to Friday from 07:30 to 19:30. If you’re calling from outside the UK please dial +44 24 76 706 660.
Can I chat with a real person at FedEx?
FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click “Chat now” to proceed.
How do I contact FedEx about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
How do you call FedEx?
Contact Us
| USA and Canada | 1.800.GoFedEx 1.800.463.3339 IVR Phone Menu |
|---|---|
| U.S. Customer Service | 1.800.Go.FedEx 1.800.463.3339 |
| U.S. International Customer Service | 1.800.247.4747 |
| U.S. TDD (Telephone Device for the Deaf) Services (7 a.m.-8 p.m. CST) | 1.800.238.4461 |
| Hearing Impaired Relay Desk | 1.888.464.0709 |
Who do I call if my package was not delivered FedEx?
Calling customer care service at (800) 463-3339 and saying track my package.
Does FedEx have live support?
Why is my FedEx package stuck in transit?
When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.
What happens if FedEx loses my package?
Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.
Why is my FedEx delivery delayed?
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.
What do I do if my package was delivered but it wasn t?
In rare cases, package may show as ‘delivered’ but could take additional 24 hours….Carrier may have placed it in a safer location, please check:
- Mailbox.
- Porch.
- Garage.
- Any area out of potential weather hazards.
- Exterior doors and any locations where the package could be placed.
Where is my FedEx package?
You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.
How do I escalate a FedEx complaint?
FedEx
- Call Customer Care Contact Form on 1 (800) 463-3339 or 1 (800) Go FedEx.
- Visit Customer Support Center.
- Tweet FedEx Customer Care.
- Tweet FedEx.
Can FedEx call me?
FedEx told us over email that they don’t make automated calls to customers. The scam is called the delivery break-in scam, according to the Better Business Bureau. They say to watch out for anyone asking what the best day to deliver a package would be. Generally, UPS or FedEx would leave a note on your door.
Where is FedEx corporate office?
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