How do I talk to a real human at FedEx?

How do I talk to a real human at FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

Can I chat with someone at FedEx?

FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click “Chat now” to proceed.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

Does FedEx have live support?

Who do I call if my package was not delivered FedEx?

Calling customer care service at (800) 463-3339 and saying track my package.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

How can I contact FedEx by phone?

How can I talk to a FedEx manager?

1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. You can also contact your regional FedEx support representative.

How do you call FedEx?

Contact Us

USA and Canada	1.800.GoFedEx 1.800.463.3339 IVR Phone Menu
U.S. Customer Service	1.800.Go.FedEx 1.800.463.3339
U.S. International Customer Service	1.800.247.4747
U.S. TDD (Telephone Device for the Deaf) Services (7 a.m.-8 p.m. CST)	1.800.238.4461
Hearing Impaired Relay Desk	1.888.464.0709

Has FedEx ever lost a package?

Most of the time, FedEx is in fact able to track down a package that went missing – moving along the infrastructure to get to your recipient as quickly as possible (often with free overnight delivery).

What if FedEx lost my package?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.

Where is my FedEx package?

You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

Why is my FedEx delivery delayed?

Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.

What is end of day for FedEx?

We generally make deliveries from 8 AM to 8 PM, Monday-Friday; and on Saturday and Sunday for residential deliveries. If you got a message that says FedEx will deliver your package by end of day, that means your package should arrive before 8 PM on the delivery date.

Does FedEx deliver on Sunday?

Yes, FedEx Home Delivery is an every-day delivery service, including Saturdays and Sundays with weekend delivery to most residential locations. Take a look at our FedEx Ground and Home Delivery service maps to check availability.

Why is my FedEx tracking not updating?

Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it’s not unusual for a shipment to go more than 24 hours without an update while it’s on its way to the final destination. This is especially true during periods of long travel.

How reliable is FedEx tracking?

FedEx has a pretty accurate tracking system. Their adoption of machine learning technology is going to make it even more accurate. Eventually, they might be able to give buyers an idea of when they can expect a package before they make an order.

How do packages get lost?

The most common reason packages get lost by the USPS is because the address label falls off or the shipping label becomes smeared or illegible.