How do you start a complaint email? Dear [put their name if you know it, or the name of the service], This is a formal complaint and I would like it to be investigated and resolved. Regardless of the complaint’s cause...
Are smart meters free from British Gas? Do I have to pay to get smart meters? No, we install smart meters at no extra cost to you as part of the national smart meter rollout. Having smart meters won’t cost you...
How do I make an official complaint to British Gas? British Gas’s customer service team is on 0333 202 9802. You can also write to Complaints Management Team, PO Box 226, Rotherham, S98 1PB. If this doesn’t resolve the issue, you...
How can I speak to someone at British Gas? If neither of these are the problem, you should contact British Gas through their live chat service or by calling 0333 202 9816. British Gas is the UK’s leading energy and home...
How do you contact British Gas? Give us a call: 0333 202 9804. Our team members are available between 9am – 5pm Monday to Friday. Give us a call: 0333 202 9804. Our team members are available between 9am – 5pm...
What is British Gas evolve? British Gas Evolve provide 100% renewable electricity. The supplier will match each customer’s electricity usage with renewable sources, which is fed back into the National Grid. Evolve will provide customers with 100 per cent renewable electricity,...
How do I submit British Gas meter reading? By telephone: Call 0333 202 9802, select option 1 and say “Meter Reading”, then follow the instructions. To read the meter: press the ‘display’ or ‘display select’ button. press the ‘display’ or ‘display...
Can you call British Gas on a Saturday? Our customer service team are here to answer your questions, 8am-10pm Monday – Friday, 8am-6pm at weekends. Our customer service team are here to answer your questions, 8am-10pm Monday – Friday, 8am-6pm at...
How do I contact British Gas through HomeCare? You can call us on 0333 202 9668 on Monday to Friday, 8am to 8pm, or on Saturday, 8am to 2pm. Or you can speak to one of our live chat team. You...
How do I set up my British Gas Pay as you go? Get a new gas card at any shop with a Payzone sign. To activate it, put your new card in your meter and leave it in for one minute....
